CREATE YOUR
DIGITAL SERVICE CENTER

Less production downtime, digital employee onboarding, autonomous troubleshooting and increased occupational safety. That's what you offer your customers with interactive 3D-supported applications. For example with:

  • 3D assembly instructions
  • 3D spare parts catalogs
  • 3D monitoring systems
  • 3D commissioning instruction
  • 3D troubleshooting manuals
  • ... and much more

APPLICATION #1

3D STEP-BY-STEP INSTRUCTIONS & MANUALS

Create 3D assisted step-by-step instructions for customers and empower users to a new level of clarity and expertise.

  • Freely pannable and zoomable 3D environment for optimal orientation
  • 4x faster knowledge transfer
  • 80% less text needed for tutorials
  • Interactive language change
  • Interactive checklists and questionnaires for process review & digital reporting of all work steps
  • Employees and end customers can increasingly correct errors themselves and, thus, relieve your support

APPLICATION #2

3D spare parts catalogs

Create 3D-supported spare parts catalogs and make it easier for your customers to reliably identify components directly on the virtual 3D model. Intelligently linked with your ERP or PDM.

  • Efficient and secure part identification via QR code possible
  • Direct e-shop integration & seamless ordering process
  • Active reminder for parts ordering based on parts lifetime
  • All relevant ERP and PLM data directly in 3D space

APPLICATION #3

3D IOT Monitoring

Thanks to IoT linked equipment, your customers know more about the running processes and can reduce misproductions, as well as failures. 

  • Position-relevant IoT data available
  • IoT supported wear part usage for spare parts catalog
  • Faster response times
  • Increased operational reliability
  • Minimization of operational downtime
  • Fewer support requests

APPLICATION #4

3D HMI - ASSISTANCE SYSTEMS

Seamlessly integrate the visualization environment into your HMI environment. Provide customized visualizations in case of malfunctions or in assistance systems.

  • IoT based condition visualization
  • Customized machine visualization
  • 3D assistance manuals available directly on the HMI
  • Interactive HMI communication with operator
  • Full connectivity to third party systems

YOUR DIGITAL BUSINESS MODEL FOR YOUR SERVICE

ADDED VALUE FOR YOU AND YOUR CUSTOMERS

LESS
PRODUCTION FAILURES

  • Transparent IoT operating data
     
  • Timely spare parts ordering - Preventive maintenance
     
  • Better trained employees

EFFICIENT, DIGITAL
EMPLOYEE TRAINING

  • Autonomous training and remote learning
     
  • 4x faster learning
     
  • Analytics and digital certification

AUTONOMOUS
TROUBLESHOOTING & MAINTENANCE

  • Expert-level customer guidance thanks to 3D visualization
     
  • Digitally signed maintenance procedures
     
  • Faster response times
     

INCREASED
WORK AND OPERATIONAL SAFETY

  • Clearly visualized danger zones
     
  • Intuitively depicted escape routes
     
  • 80% less text = fewer language barriers

USE YOUR DIGITAL 3D TWIN DIRECTLY IN OTHER AREAS AS WELL

EXPLORE THE OPPORTUNITIES IN TRAINING AND MARKETING

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DIGITAL TRAINING CENTER

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DIGITAL MARKETING CENTER

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